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Predictive Behavioral Engine

Graph-Powered Predictive Personalization

An e-commerce platform needed to predict customer behavior, surface the right products at the right moment, and scale across tenants. We built a graph-native behavioral engine that delivers all three.

The Challenge

Predicting Behavior at Scale

A fast-growing e-commerce platform needed to move beyond static product listings and generic "customers also bought" suggestions. They required a predictive behavioral engine that could model customer intent across home feeds, product pages, category browsing, and search — driving conversion at every touchpoint.

The targets were aggressive: p95 latency under 200ms, support for 20+ distinct behavioral prediction strategies, multi-tenant isolation for marketplace sellers, and real-time event tracking to continuously improve model quality.

Our Solution

Graph-Native Behavioral Intelligence

We architected a stateless microservice on FastAPI that leverages Neo4j as a unified graph database and vector store. By combining collaborative filtering, behavioral pattern analysis, and vector similarity search within a single Cypher query engine, we eliminated the complexity of managing separate services.

Daily GDS FastRP embeddings and materialized kNN similarity edges reduce query latency from seconds to milliseconds. A multi-tier Redis caching strategy with differentiated TTLs per endpoint type achieves 70–95% cache hit rates — all deployed on Fly.io with autoscaling from Singapore to US-West.

Technology

How We Built It

Neo4j + GDS

Unified graph database & vector store

FastAPI

High-performance async API framework

Redis Caching

Multi-tier TTL caching strategy

Fly.io

Global edge deployment & autoscaling

Results

Measurable Impact

20+
Prediction Endpoints

Purpose-specific behavioral strategies across collaborative, content, and trending models

≤ 200ms
p95 Latency

Aggressive latency targets met through materialized graph edges and intelligent caching

99.9%
Uptime Target

Circuit breaker patterns and stateless architecture ensure graceful degradation

70–95%
Cache Hit Rate

Differentiated TTLs per endpoint type maximize cache efficiency and freshness

Ready to Predict Customer Behavior?

Let's design a predictive behavioral engine tailored to your platform.

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